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Prime Medical Center - Motor City

Cardiology, Dermatology, + 6 more

1. My prime app needs to improve - it takes time to load and sometimes not updated. 2. Reception server was down - again IT issue. Please get your IT Team to keep on top of everything. 3. Insurance approval took so long and had to wait 2 hrs one day without finishing the job. 4. Follow up appointment was not booked within 7 days so had to pay co-payment again. 5. Blood tests between different departments could have been done in two days but had to come on 3 different days. 6. Staff is busy running around for multiple patients and not able to give clear instructions to patients of what to do. Please tell them to handle one patient fully even if busy, keep them informed before they keep following up. 7. People behind every desk get involved talking to colleagues rather than fully servicing the patient standing at the counter. 9. When we get an insurance approval, we get an email but what should I do after? Book appointment or not? What date should I coke for blood? Should I fast or not? Who will tell us this? 8. Overall doctors and nurses are great but your process and organisation are not uoto the mark. A process should be simple for a patient - please look into it seriously.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I been a patient for a very long time in Prime Medical Reefmall, i love the service and all the doctors and staff are very friendly. However my last visit yesterday was not so great. I was disappointed on the reception, when I enter I saw that the token machine is broken. So I stand in the queue. While waiting the filipina staff, entertained the patient who was just came in and not in the line. So i called her attention that I am in line. Thats the time she took my ID and explained to her that I only need 2nd dose of my iron. Then she pass me to the other lady which on the phone. Then after that the 2nd lady told me to sit and she will call me. After few minute the last row the guy has called me. I just find it so unprofessional as it not explained to why I need to jump to 3 reception staff. They should understand and have empathy to the patient as we are coming in the clinic because we are not well. Anyway, another staff(filipina) came and assist me thanks to her kindness. Please have a look on this maybe they just need a proper training how to handle this kind of situation. Thank you very much. Sincerely, Ana

Prof. Sakla Spanish Eye Clinic

Beauty Therapy, Breast Surgery, + 3 more

Perfect addition — that makes your review more personal and powerful. Here’s the revised version with your experience after the surgery included: --- I had a cataract procedure at this clinic, and I couldn’t be more pleased with the entire experience. The doctor was extremely professional, very kind, and took exceptional care of me throughout the whole process. He paid close attention to every detail, especially when it came to selecting the right lenses for my daily needs, which gave me great confidence in his expertise. The operation itself was very smooth, completely painless, and carried out with the highest level of care. After the surgery, I can truly say my vision has improved far beyond what I expected. I’m now seeing much, much better than before. I used to think the way I was seeing was normal, but after the procedure I realized how many details I was missing. The clarity and comfort I have now make this surgery absolutely priceless. I am very grateful for Dr. Wassim for his dedication and the professionalism and of the entire clinic team. I

My London Skin Clinic - DIFC

Dermatology

My London Skin Clinic is truly an innovative and responsive team of professionals. I was fortunate to find my wonderful skincare professional, Dr. Zohaib, here and also discover Dr. Sobia's advanced analytical approach. Her insights have helped rule out many health concerns and precisely pinpoint hidden causes behind my day-to-day complaints, while also providing satisfying and effective solutions. Through their care, l've learned so much about myself and gained a much deeper understanding of what's going on with my body, and how to improve my health on a higher level. This clinic is a perfect example of preventative medical practice - with a strong longevity scope, helping patients not only resolve current concerns but also optimize long-term health and well-being. The clinic itself is chic and peaceful, and the entire team is polite, professional, and efficient — every visit is such an enjoyable experience. Highly recommended!

Sorbet Polyclinic LLC

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I recently got lip filler done by Dr. Disha and couldn’t be happier with the results! The entire experience, from the consultation to the procedure, was incredibly professional, comfortable, and suited to my goals to look natural. She took the time to listen to what I wanted and gave expert recommendations that suited my facial structure. The results look natural, symmetrical, and exactly what I was hoping for—enhanced, but not overdone. The clinic was clean and welcoming, and the staff were super friendly and reassuring. I appreciated how everything was explained clearly, including aftercare, whether if it was okay to go to gym. If you're considering lip filler, I highly recommend going to Sorbet Polyclinic for Dr. Disha. I’ll definitely be returning for future treatments!

Prime Medical Center Sheikh Zayed Road

General Medicine, Dentistry, + 14 more

I came today for my follow-up checkup and was advised to see the orthopedic doctor, Dr. Kiran Makwana, for my foot concerns. I was really amazed and satisfied with the consultation. He explained everything clearly what the cause of my condition is, the honest results of my tests, and gave me a lot of valuable advice. I felt very comfortable with him. I also want to appreciate the nurse who assisted me yesterday. Unfortunately, I didn’t get her name, but she was extremely nice and helpful. She supported me and held me while I was walking, as I was experiencing pain in my feet. Overall, my experience was amazing. I highly recommend Dr. Makwana he is a very kind and professional doctor.

Kaile Clinique

Cosmetic (Aesthetic) Medicine

I want to share my incredible experience with Dr. Rinelle, who has been my personal doctor since 2022. He offers convenient services wherever you are, whether at home, in a hotel, or even in other Emirates like Abu Dhabi. His commitment to providing top-notch care is truly impressive. One treatment I highly recommend is the biohack drip. It has helped me combat fatigue and has given me a youthful appearance. Dr. Rinelle is undoubtedly one of the best doctors in Dubai. If you're looking for effective treatments, I encourage you to give him a try—you won’t be disappointed!

American Spine Center

Pain Management, Family Medicine, + 5 more

We r in UAE for 12 years and He’s the best doctor I have ever experienced until now for our family. Most friendly understandably listening all concerns and very flexible with extensive knowledge. My wife having knees issue and it’s for last 1 year and I had back and shoulder issue. We visited almost every major hospitals in Dubai and Sharjah but we could not found better results and now at American Spine Center specially with Dr.Shawkat we finally got great improvements . Strongly recommend him for families. Thank you Dr.Shawkat ❤️

Dr. Jörg Meyer

Urologist

I had a mega professional urologist, which explained to me in a simple and easy way what was my diagnosis. The approach and chat I had with the doctor, was always friendly and opened, like talking to a friend. When I had the surgery he was mega, ensuring me, my family, and doing an incredible job on me. Dr. Meyer is an asset to this hospital, he is a true professional, and now I can say he’s being with me amazing throughout my journey before, during and after.

Dr. Farisha Muhammed

Dentist

Treatment: Invisalign Excellent orthodontist: genuine, professional and relevant advice with care for each step in process. Always approachable and responsive to questions. Made the entire journey smooth and stress-free with clear explanations. Very satisfied with the outcome. Highly recommend.

Dr. Wesam Gouda

Rheumatologist

Dr Wesam is an amazing rheumatologist who is careful and keening for his patient. I have finally diagnosed with a rare autoimmune disorder after 3 years of suffering with another clinics . His treatment was effective. Iam lucky to be under his care.

Dr. Tomasz Zaranski

Dentist

Dr. Tomasz is not only highly professional but also very kind and attentive. He explains everything clearly, makes you feel comfortable, and truly cares about his patients. I felt in safe hands from start to finish.

Dr Verushka Mukesh

General Surgeon

She is one of my most favourite doctors She is so very approachable The moment you walk into her chamber she puts you st ease by her patient friendly apporach She is really an expert in her field

Dr. Naysla Tatiana Galvis

Obstetrician & Gynaecologist

Dr. Naysla is an excellent professional, she is clear in the procedures, she cares about the well-being of her patients and is very kind. One of the best experiences with gynaecologists in Dubai.

Dr Rizwan Abdul Qazi

Gastroenterologist

Dr. Qazi has in depth knowledge of his field and his expertise helped me a lot to improve my lipid and LFT statistics. Apart from it, he is really humble and treat his patients very well.

Dr Samar Habibullah

Psychiatrist

Dr. Samar has a very gentle and articulate approach. Her manner creates a calming experience, allowing me to feel safe and comfortable throughout the sessions I had with her.